How does the free trial work?

Updated 4 months ago by Wesley Schnitzler

Our 14 day free trial lets you try out our cases before you commit to buying—like a test drive for your phone! To make sure your payment method is valid and can be charged once the trial period is over, a temporary hold will be placed on your card, which may appear as “pending” or “processing.” If you choose to return your order within our 14 day trial, we’ll void the hold on your card and the funds will be released back into your bank account or credit card. Depending on your bank this typically takes 1-2 business days. Rest assured, you have 14 days from the time your order was placed to initiate a return for a full refund. To start a return, just send us an email at hello@pelacase.com.


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