What can I expect after I've filed a claim?

Updated 3 months ago by Shaylee Austin

No worries, our partners at Route will take care of you from here! All claims will be replied to within 24-48 hours by their awesome team, so you won't need to wait long! They will contact you if they need any further information such as photos or order information! :)

Please do not contact the Pela Team for any Route Claim inquries, they will need to go directly to Route!


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