How do I get a replacement if my Pela case breaks?

Updated 9 months ago by Wesley Schnitzler

While our products do go through quality assurance before being sent off, some defective cases may slip through. The most common break is a minor one around the speaker/charging area caused by a piece of flax shive appearing at the wrong place at the wrong time.

The chances of this happening are about 1 in 1,000 cases but we assure you, we'll get a replacement to you within our 90 day Happiness Guarantee timeframe.

Please follow our exchange procedure, customers are responsible for the return shipping.


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