How long will it take me to receive my order? (EU Shipping Times)

Updated 8 hours ago by Wesley Schnitzler

We do our best to get your cases to you as fast AND as sustainably as possible! Most orders will ship from our European warehouse in Germany however, if it is out of stock in that particular location, we will ship it from our warehouses in Utah or Kentucky, USA.

CHRISTMAS SHIPPING GUIDELINE DATES:
In order to give you the best chance of receiving your order on time for Christmas please follow these guidelines and order by these dates.

UK/EU Standard European Shipping - December 11th, 2020

If your order ships from the USA - December 2nd, 2020

PLEASE NOTE: None of these are guaranteed delivery dates, they are based on our average delivery times and each postal service's estimates.

If your order ships from our European Warehouse in Germany:

Standard Shipping: 3-5 business days after processing (24-72 hours)

If your order ships from Utah or Kentucky:

Standard Shipping: 14-21 business days after processing (24-72 hours) (this also accounts for any customs delays)

Please note, we do not have a way to know at this time where your case will ship from but we always ship everything we can from within Europe! :)

Return Details: How do return my case and get a refund if I am not happy with my Pela case?

Exchange Details: How do I perform an exchange if I am not happy with my Pela case?


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