Can I cancel or change my order once it is placed?

Can I return a case purchased at a retail location?

When is the best time to contact Pela customer service?

What happens if my phone breaks while in a Pela Case?

How do I get a replacement if my Pela case breaks?

How do return my case and get a refund if I am not happy with my Pela case?

How do I perform an exchange if I am not happy with my Pela case?

What is your 100% Happiness Guarantee?

My case is warped/loose/ill-fitting - what should I do?

I ordered the wrong case/received the wrong case, can I get an exchange?