Warranty, Cancellations, Exchanges and Returns
Can I cancel or change my order once it is placed?
Can I return a case purchased at a retail location?
When is the best time to contact Pela customer service?
What happens if my phone breaks while in a Pela Case?
How do I get a replacement if my Pela case breaks?
How do return my case and get a refund if I am not happy with my Pela case?
How do I perform an exchange if I am not happy with my Pela case?
What is your 100% Happiness Guarantee?
My case is warped/loose/ill-fitting - what should I do?
I ordered the wrong case/received the wrong case, can I get an exchange?